Third-Party Exclusion
Others can also request an exclusion for a player if there is sufficient evidence, such as signs of severe gambling disorder or over-indebtedness. This can be initiated by staff, player protection officers at casinos, or third parties such as friends or family members. Before any third-party exclusion is implemented, the affected individual is given the opportunity to respond within 14 days.
If the concerns persist, the exclusion is enacted. Once the exclusion is registered in the system, the individual is promptly notified in writing, along with information on the procedure for ending the exclusion.