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08-Mar-2024 Espelkamp/Frankfurt. | Products

EPG and SONIO Join Forces to Revolutionize Verification Process for paylado Users

EPG Financial Services, a German-owned subsidiary of the Merkur Group and a financial payment service provider, has announced the partnership between paylado, its innovative e-wallet app, and SONIO, a leading innovator in identity verification solutions. The goal of this strategic partnership is to enhance and expedite the user verification process for the cutting-edge e-wallet platform, which allows digitizes cash money.

EPG has announced the partnership between paylado and SONIO. The goal of this partnership is to enhance the user verification process for the e-wallet platform, which allows digitizes cash money.

One of the standout features of this collaboration is the significant acceleration of the verification process, providing users with a seamless and efficient experience. By simply taking a photo of their ID/passport and completing a quick selfie, users can now undergo the verification process with unprecedented ease. The integration of advanced technology includes this selfie that acts as a liveness check, ensuring authenticity and preventing the use of pre-existing images. Artificial Intelligence (AI) is leveraged to read and analyse the provided ID, comparing it with the captured selfie to ensure a secure and accurate verification process.

Users will experience instant confirmation regarding their verification status, with paylado accounts promptly upgraded to fully verified upon successful completion of the process. This streamlined approach not only enhances security measures but also provides a swift and hassle-free onboarding experience for paylado users. The SONIO Orchestration Layer substantially enhances the customer onboarding experience by seamlessly integrating with any chosen service. It consolidates various service offerings available in the market for paylado into a unified Identity as a Service (IDaaS) solution. Furthermore, it guarantees adherence to regulatory standards, ensuring compliance across all interactions.

"We are thrilled to partner with SONIO to redefine the user verification within the paylado application. SONIO’s cutting-edge technology ensures a robust and efficient process, allowing users to enjoy the benefits of a fully verified paylado account in no time," stated Daniel Diehl, Director of Product at paylado. This partnership marks a significant milestone in the evolution of digital identity verification, setting new standards for speed, security, and user convenience. SONIO and paylado are committed to driving innovation and creating a safer and more accessible digital financial environment for users worldwide.

Dieter Kindl, Chief Business Officer at SONIO, added, “I am delighted to extend our support to paylado by offering our innovative solutions. We are eager to collaborate closely and grow in partnership with them. Furthermore, I would like to highlight our single integration approach, which enables paylado to swiftly adapt to any changes in regulatory requirements or compliance directives, ensuring a seamless KYC process.”

This partnership will not only enhance paylado’s operational efficiency but also significantly contribute to the fintech industry’s efforts to combat financial crime and ensure user safety. By combining paylado's robust payment processing platform with SONIO's cutting-edge verification platform, the two companies are well-positioned to lead the industry towards a more secure and compliant future.

About EPG


EPG Financial Services is a payments services company and e-money institution as licensed by the Malta Financial Services Authority. The company operates across four offices, namely in Lübbecke, (Germany), Sliema (Malta), Sofia (Bulgaria) and Thessaloniki (Greece). The different offices are responsible for different business activities, but they all work together to achieve our joint vision, aims, and objectives.

EPG in turn forms part of the Merkur Group, which is a German gaming and gambling company founded by Paul Gauselmann. The Group held the first stakes in EPG in 2014 but then acquired the company in full in 2018. EPG supports the Merkur Group in payment transactions in gaming operations, but it also offers equivalent or tailor-made services and solutions to other providers in the gaming industry and beyond. EPG forms part of the Merkur Business Segment, or the Business-to-Business section of the Merkur Group as shown below.

EPG is the developer and owner of the paylado e-wallet solution, which is a mobile-first app that allows users to handle funds and issue payments digitally. The application has built-in compliance and onboarding functionality, which scales up depending on customer deposits. You can find more information on the websites www.epg-financials.com.

paylado is a product of EPG Financial Services Limited (having Company Registration Number: C68611 and Registered Office: The Plaza Commercial Centre, Level 4, Bisazza Street, Sliema, SLM 1640, Malta). EPG Financial Services Limited is authorized by the Malta Financial Services Authority (‘MFSA’) as a Financial Institution licensed to undertake payment services under the 2nd Schedule to the Financial Institutions Act (Payment Institutions) and to issue electronic money under the 3rd Schedule to the Financial Institutions Act (Electronic Money Institutions) (Chapter 376 of the Laws of Malta). The address of the MFSA is Malta Financial Services Authority, Triq l-Imdina, Zone 1, Central Business District, Birkirkara, CBD 1010, Malta.

About SONIO


Advanced Living Technologies GmbH, located in Austria, is the pioneering developer behind the SONIO Management Software. The SONIO Platform has evolved into a comprehensive IDaaS (Identity as a Service) solution, designed to simplify and absorb the complexities involved in identity verification, proof of address, affordability, and compliance checks. By ensuring the capture of an authentic identity, SONIO guarantees the uniqueness of each customer, effectively preventing the possibility of duplicate accounts under alternate pseudonyms or identities. This innovative approach streamlines the online onboarding process, removing burdensome administrative procedures and paving the way for a seamless and efficient customer experience.

2024-03-08 Paylado and Sonio(3)

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